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Terms & Conditions

Limitations of Liability

Hotel Transfers & Tours S.R.L will not be responsible for delays caused by weather, road, or traffic conditions; mechanical failure; or any other conditions beyond our control. Any expenses arising as a result of delayed departure or arrival times, including missed flights  or travel connections, are the sole responsibility of the passenger.


Hotel Transfers & Tours S.R.L require prepayment with a credit card. Your credit card will be charged for the full amount at the time you make your reservation.  For operational reason our company does not accept late bookings online (within 6 hours of transfer time)

Refund Policy

Prepaid reservations cancelled more than 48 hours prior to the scheduled pick-up time will be refunded. No refunds will be issued for cancellations made less than 48 hours prior to pick-up time. 


By using our site, you agree to the terms set forth herein. For purposes of our Privacy Policy, Personal Information means any information you submit to us which personally identifies you and includes your name, address, telephone number, e-mail address, etc. Hotel Transfers & Tours S.R.L  collects personal Information only when you submit it to us. It is our policy to keep this information as confidential and use it only for the purpose for which it was submitted or to improve our customers use of the site and/or for marketing research. Hotel Transfers & Tours S.R.L reserves the right to change, modify, add, or delete portions of this Privacy Policy at any time. You may wish to check the site periodically  for changes to this policy, since your continued use of the site following the posting of changes to this policy will mean that you accept those changes. If you wish to be removed from our databases, you may email us at  bookings@hotelstransfers.com and instruct us accordingly.

Lost Items

Passengers are responsible for their personal possessions. We try our best to return items left in our vehicles to  their owners, but we assume no liability for lost, stolen, damaged or misplaced items. Any charges incurred in returning a left-behind item to its owner must be paid for by the owner.

Legal Statement

By using the site, you specifically accept and agree to abide by all terms and conditions herein.  You should not use this site if you do not accept and agree. This site is available only for your personal use, which is limited to viewing the site, providing information to us, and downloading information for your personal use  and for purchasing our services. Visitors assume all responsibility and risk with regard to using this site and,  in no case, shall Hotel Transfers & Tours S.R.l be liable for damages of any kind resulting from buyer(s)  use of the Site.


All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads,  data compilations, and software, is the property of this site’s owner or its content suppliers and protected by Dominican Republic and international copyright laws. The compilation of all content on this site is the exclusive property of this site’s owner and protected by Dominican Republic and international copyright laws. All software used on this site is the property of this site’s owner or its software suppliers and protected by Dominican Republic and international copyright  laws.

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Albert Tejada

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