Limitations of Liability
Hotel Transfers & Tours S.R.L will not be responsible for delays caused by weather, road, or traffic conditions; mechanical failure; or any other conditions beyond our control. Any expenses arising as a result of delayed departure or arrival times, including missed flights or travel connections, are the sole responsibility of the passenger.
Hotel Transfers & Tours S.R.L require prepayment with a credit card. Your credit card will be charged for the full amount at the time you make your reservation. For operational reason our company does not accept late bookings online (within 6 hours of transfer time)
Prepaid reservations cancelled more than 48 hours prior to the scheduled pick-up time will be refunded. No refunds will be issued for cancellations made less than 48 hours prior to pick-up time.
Passengers are responsible for their personal possessions. We try our best to return items left in our vehicles to their owners, but we assume no liability for lost, stolen, damaged or misplaced items. Any charges incurred in returning a left-behind item to its owner must be paid for by the owner.
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